Hospitality Mavericks Podcast

In this episode, former rugby player and current general manager of Zambrero Ireland, Darragh Fanning, shares his transition from professional sports to running a fast-growing restaurant chain, Zambrero. Zambrero is Australia's largest Mexican restaurant franchise with a strong focus on donating meals to those in need. Darragh talks about his entrepreneurial journey, his initial plan to remain hands-off in the restaurant business, and the challenges he faced during his career change. He addresses the topic of inflation and its impact on businesses and shares how he structures his work around increasing sales and productivity. Darragh also provides advice to those who seek to build a business as a force for good and emphasizes the importance of focusing on growth, networking, goal-setting, and maintaining consistency within a franchise.Connect with Darragh:https://www.zambrero.ie/?website=https://www.zambrero.ie/https://www.linkedin.com/in/darragh-fanning-368b516a/A big thank you to our sponsor Bizimply who is

This week we have fellow podcaster, Chip Klose, The Restaurant Coach, dive into building profitable businesses.In this conversation, Chip emphasizes the importance of understanding the restaurant as a business and the necessity of profit to survive and make a positive impact on society. He describes his journey from operations within the restaurant industry to marketing and consulting. Chip shares his recently released book 'The Restaurant Marketing Mindset' and a mastermind program he runs for independent restaurant owners. Through his work and these platforms, Chip aims to help chefs and restaurant owners build profitable businesses. The discussion also veers into ideas around effective systems and the importance of clear vision within restaurant operations and marketing, supported by examples from successful restaurant groups.Connect with Chip:https://www.restaurantstrategypodcast.com/https://www.amazon.co.uk/Restaurant-Marketing-Mindset-Comprehensive-Establishing-ebook/dp/B0CGVGHJ76/ref=sr_1_3?crid=SX5ZXF

Today we speak with Edward D. Hess--Professor Emeritus of Business Administration, Darden School of Business.This conversation covers human behaviour and mental function, emphasizing that humans are hardwired to seek affirmation or confirmation of their beliefs and personal narratives. Edward highlights the need to overcome inherent tendencies to be 'lazy, perfect people', which has proven ineffective. Edwards's new book; "OWN YOUR WORK JOURNEY! The Path to Meaningful Work and Happiness in the Age of Smart Technology and Radical Change" gives practices and tools to manage these tendencies, with the ultimate goal being the pursuit of an individual's best self, intending to bring that best self to the world each day.Connect with Ed:https://www.edhess.orghttps://www.ownyourworkjourney.com/https://www.darden.virginia.edu/faculty-research/directory/edward-d-hess/https://ideas.darden.virginia.edu/authors/edward-d-hess/https://www.darden.virginia.edu/batten-institute/research/publications/humility/https://www.l

Jeremy became one of London’s most successful restaurateurs after meeting partner Chris Corbin at Langan’s Brasserie. Jeremy King shares his journey into the world of hospitality, his beliefs about putting people first, and his perspective on the role of intuition in decision-making. He shares reflections on the early days of his career, Jeremy highlights the key role mentoring had in his development. He also explores how the hospitality industry has evolved, emphasizing the importance of adaptation and continuous growth.Drawing on his experiences and setbacks, he emphasizes on staying true to one's intuition and maintaining humility in leadership. Lastly, he previews his upcoming book, which is set for release in the near future.Connect with Jeremyhttps://www.grif.com/index.php?p=speakers/jeremy-kinghttps://en.wikipedia.org/wiki/Le_CapriceA big thank you to our sponsor Bizimply who is helping progressive leaders and operators make every shift run like clockwork! Head to their website at www.bizimply.com or e

This week we cover cultivating culture and sustainability in the hospitality industry with Denise Dupré.In this discussion, we focus on the crucial role of culture in the hospitality industry, the method to get the right people in the right positions, and how businesses can tackle global challenges such as climate change. Denise discusses her family background in the hospitality industry, her love for champagne and the philosophies and strategies of her company. She also shares the impact of climate change on her business, the importance of cultivating a culture that encourages growth, learning from mistakes, and the critical role of humility in leadership.Connect with Denisehttps://www.linkedin.com/in/denisedupre/https://www.champagnehospitality.com/enThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week we speak with David Lund about his new book THe Prosperous Hotelier - a guide to hotel financial literacy.David Lund discusses the concept of 'Hospitality Financial Leadership', advocating for those in the industry to have not just monetary prosperity, but also more time for family, friends and communities. He explains how by seeking help, being curious and understanding financial reports, leaders and businesses can change their financials, connecting their finance strategy to their wider business objectives. The importance of financial literacy at all levels and transparency in financials is emphasized as a game changer for businesses. Lund also shares his journey of writing his book, 'The Prosperous Hotelier' and the insights from it, including examples of managing aspects like food costs and labor costs. He urges businesses to share financial results with their managers and invest in their colleagues' development.Connect with David:https://www.linkedin.com/in/david-lund/https://www.hotelfinancial

In this comprehensive conversation, Herman Koppe, a former executive at Nestle and a social selling expert, discusses the significance of social selling in building meaningful relationships in the professional world, especially on LinkedIn. He highlights how its use shouldn't just revolve around promotional content but about sharing value-adding and relevant content. He stresses how social selling isn't a one-time activity but a consistent long-term plan of nurturing relationships for predictable growth. Herman also emphasizes the importance of correctly maintaining individual or business profiles on LinkedIn. He shares how data from LinkedIn profiles can be leveraged and outlines how to measure the success of social selling efforts. The conversation concludes with Herman sharing on the importance of cooperation between sales and marketing for maximum effectiveness.Connect with Herman:https://www.linkedin.com/in/hermankoppe/This podcast uses the following third-party services for analysis: Podcorn - https://p

Stefano shares his journey and how it is to lead a 6th-generation family business as CEO of Macknade.Stefano breaks down his mission to successfully carry on the legacy of his parents and cultivate community with food and drink within Macknade. We also discuss his goals of human environment harmony and his philosophy on culture and people. Lastly, Stefano talks about his role as CEO in his generational family company and shares his business advice for leaders in the space.Connect with Stefano:https://www.linkedin.com/in/stefanocuomo/https://macknade.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Meet Hamish Cook  - Head of Group Food Services at ISS. ISS is a leading global workplace experience and facility management company.In this week's conversation, we speak with Hamish about his start in the food industry, ISS' mission to reduce waste and carbon, encouraging plant-rich eating and the power of pulses/beans. We also discuss challenges in the industry, including why hospitality and catering is a true professional career. Lastly, Hamish also covers adapting the business model for the food industry to the future.Connect with Hamish:https://www.linkedin.com/in/hamish-cook-15975222/https://www.issworld.com/enThis podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Shawn Askinosie Founder and CEO of Askinosie Chocolate returns to the podcast. On Episode #169, we talked about why he started the business and his book Meaningful Work.In this conversation, Shawn shares his experiences with his origin trips and his mission to give back to the communities. He also talks about his Chocolate University Foundation which gives young students the opportunity to share in his non-traditional chocolate business as they travel world. Lastly, Shawn discusses the meaningful relationships he builds with his international communities and how the special presence of his business impacts the people he works with.Connect with Shawn and Askinosie Chocolate:https://askinosie.com/pages/shawn-askinosie-biohttps://www.linkedin.com/in/shawnaskinosie/https://askinosie.com/https://askinosie.com/pages/mababu-tanzaniahttps://askinosie.com/pages/direct-tradehttps://askinosie.com/pages/transparency-reporthttps://www.hospitalitymavericks.com/169-shawn-askinosie-founder-and-ceo-of-askinosie-chocolate-on-w

This week we hear from Director of People & Training Victoria Freeman and HR & Training Manager Holly Norrington from the award-winning catering company Thomas Franks. In this week's conversation, Vicky and Holly cover their business model, how they were able to build upon their values through feeding initiatives during COVID-19, the beliefs they stand by in Thomas Franks and designing a team culture for longevity. They also discuss how they successfully grow as a company, how their top leaders support ideas that contribute to the Thomas Franks brand, recruiting people with the same values, and continuing not to stay complacent but to think ahead.Connect with Thomas Frankshttps://www.linkedin.com/in/victoria-f-28287917a/https://www.linkedin.com/in/holly-norrington-b36a04a1/https://thomasfranks.com/https://www.theburntchefproject.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Klaudia Mitura, podcast host, for The Happiness Challenges, comes back on the show to discuss how she test drives happiness hacks for when times are tougher through the science of happiness.Klaudia explains how she researches happiness and how she encourages people to create more happiness rather than relying on the brain to dish out those emotions for us. She also covers her definition of happiness, misconceptions around happiness, if genetics play a role, state of happiness now with increased screen time, and how we can re-wire our brain for happiness at any age.Connect with Klaudia:https://thehappinesschallenge.co.uk/https://www.linkedin.com/in/klaudiamitura/https://www.hospitalitymavericks.com/86-kitty-newman-and-klaudia-mitura-happiness-co-hosts-on-placing-happiness-first/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This is Frederick Szydlowski, Co-Founder of Embargo, a CRM & loyalty data engine platform helping coffee shops, bakeries & quick-service restaurants connect with their key customers to drive repeat business across every customer journey.This week, we speak with Frederick on how he founded Embargo, key takeaways for businesses to build relationships with customers, understanding the consumer on a deeper level through data, and thinking outside the box to develop consumer loyalty.Connect with Frederick:https://www.linkedin.com/in/fryderyk-frederick-szydlowski-2985a775/https://www.embargoapp.com/Kevin Kelly Article - 1,000 True Fanshttps://kk.org/thetechnium/1000-true-fans/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Fergus Navaratnam-Blair Research Director at National Research Group, a research agency that focuses on the intersection of media, culture, and technology.In this conversation, Fergus breaks down AI; how AI can improve technologies, transform tasks in the travel industry, if consumers can truly trust where AI is now, human accountability through AI, and key points to think about when using AI in your organization.Connect with Ferugshttps://www.linkedin.com/in/fergus-navaratnam-blair-aa0a72a1/https://www.linkedin.com/company/national-research-group-a-stagwell-company/https://nrgmr.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

This week's guest is Reiner Kraft, PhD founder of The Mindful Leader. The Mindful Leader focuses on mindful leadership methodologies to help leaders reach new levels of awareness, performance, energy, and resilience.In this conversation, Reiner shares his story of where mindfulness first played a role in his life, the importance of operationalizing mindful knowledge into daily life, and tracking your mind vs. body KPIs. Through this understanding leaders will be able to stay present and stay in a calm state of mind within fast paced, stressful environments to ultimately upgrade your awareness, mind and body.https://www.themindfulleader.net/https://www.linkedin.com/in/reiner/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jensen Cummings, 5th generation chef, 22+ years in the restaurant industry and recorded over 400 podcast episodes at the Best Served Podcast.This week's conversation with Jensen takes a look at the restaurant industry and Jensen's viewpoints on how the industry is surviving, improvements he suggests, and actionable steps that can be done to improve the restaurant business model. He also shares how his experience has helped him see different vantage points in the industry to produce better chefs and employees.Connect with Jensenhttps://www.bestservedpodcast.com/https://www.linkedin.com/in/jensen-cummings-09b9894b/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Paul Newnham is the Network Lead SDG2 Advocacy Hub, Chefs' Manifesto, and BeansisHow.This week's conversation covers the current state of the food industry systems, and how we in food service can play a vital role in making it better for people and the planet. Paul shares how he is taking action with food operators and chefs to tackle challenges in the food industry.Connect with Paul:https://www.linkedin.com/in/paulnewnham/https://www.instagram.com/paulnewnham/https://twitter.com/paulnewnhamhttps://beansishow.org/https://sdg2advocacyhub.org/chefs-manifestohttps://www.devex.com/news/opinion-why-beans-are-key-to-accelerating-a-change-to-our-food-system-105709https://www.menusofchange.org/https://www.bamco.com/blog/beans-is-how/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Jonatan Rasmussen, Co-Founder of All Gravy, shares his passion for better employee engagement and how financial wellness plays a large role in retention and performance.This conversation covers the importance of building employee experience through financial wellness, challenges businesses face and how mindset can affect performance, the benefit of tech within a business, and being self-aware as an operator.Connect with Jonatan:https://www.linkedin.com/in/jonatanmarc/https://www.allgravy.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

Third time guest, Ari Weinzweig, co-founder of Zingerman's Community of Businesses, sits down to discuss the importance of knowing and understanding beliefs in the workplace.Do you know what you believe and do you know what you don't believe? This week's conversation encourages self-reflection of your beliefs and how everyone fundamentally comes from a set of beliefs. Ari shares how knowing a company's set of beliefs aids in employee positivity and productivity. Connect with Ari:Ari Weinzweig: https://www.zingtrain.com/trainer/ari-weinzweig/Zingerman's: https://www.zingermanscommunity.com/Ari's Article on Succession planing: https://www.zingermanscommunity.com/2023/02/sharing-the-next-big-step-in-zingermans-history-perpetual-purpose-trust/Previous interview on the show with Ari:https://www.hospitalitymavericks.com/163-ari-weinzweig-ceo-of-zingermans-community-of-businesses-on-visioning-and-the-myth-of-the-one-thing/https://www.hospitalitymavericks.com/114-ari-weinzweig-co-founder-of-zingermans-on-self-leaders

This episode we connect with Julian Fris, Founder and Principal Consultant at Neller Davies. Through his experience in the food industry, Julian has made it his mission to prioritize what people want in the most cost effective way.This conversation dives into the state of food in hospitals today, and Julian shares the strategies and tactics they have implemented to improve the quality of food in the NHS.Connect with Julianhttps://www.linkedin.com/in/julianfris/https://nellerdavies.com/This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy