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State and local consumer agencies recovered over $743 million for consumers and handled nearly 600,000 complaints in 2022, according to research by Consumer Federation of America (CFA). “It is no surprise that auto sales and repair are the number one complaint category, now for the seventh year in a row,” said Erin Witte, Director of Consumer Protection. “Consumers rely on cars to get to work, school, doctors’ appointments and more, and these agencies serve a critical role to help consumers when they have suffered harm at the hands of dealers and repair shops.” Home repairs and contractors jumped to the number two category, and landlord/tenant complaints fell to fifth place. The report is based on information from 36 agencies in 25 states. Agencies responded to a survey from CFA asking for their top ten complaint categories and their greatest achievements for the year, and agencies also provided real life examples of complaints from consumers. The top ten complaint categories made to agencies in 2022 are: 1 –